Shipping & Returns
We want you to be completely happy with your purchase. If you have any questions about your order, we are here to help.
Shipping
We offer a range of delivery options to suit you.
- Standard Delivery: Estimated delivery within 3-5 working days.
- Express Delivery: Estimated delivery within 2 working days.
- Next Day Delivery: Order before the specified cut-off time for delivery the next working day.
Please note that delivery times are estimates and commence from the date of dispatch. You will receive a shipping confirmation email with tracking information once your order is on its way.
Returns
We offer a straightforward returns policy. If you change your mind about your purchase, you can return the items within a specified period from the date of delivery. Items must be returned in their original condition: unworn, unwashed, and with all original tags attached.
- How to Initiate a Return: Please start the returns process through our online portal. Log in to your account, select the order, and follow the instructions to generate a returns label.
- Return Shipping: You are responsible for the cost of return shipping unless the return is due to our error or a faulty item. We recommend using a tracked delivery service for your return.
- Processing Your Refund: Once we receive your return, we will inspect it and process your refund. The refund will be credited to your original method of payment. Please allow time for the refund to appear in your account after processing.
Important Information
- This returns policy does not affect your statutory rights.
- Some items, such as made-to-order products or items marked as final sale, may not be eligible for return unless faulty.
- For items that are faulty or not as described, please contact us immediately to arrange a return and refund.
For the most detailed and up-to-date information on shipping options, costs, and the complete terms of our returns policy, please visit our website.